We go to work everday to focus on solving your challenges
We manage the documents of global giants and thousands of mom-and-pop shops around the worldOur Story
In 1998, our founders, who had worked for various Fortune 100 companies managing mission-critical systems, recognized a significant inefficiency: critical reports were printed on green bar paper and delivered through inter-office mail. Due to their unwieldy size, these reports often ended up on the floor. The solution they envisioned was a platform to route these essential documents electronically, saving both time and paper.
What began as a small, innovative idea for report distribution in 1998 has now evolved into a comprehensive document management system with impressive features. Our journey took a significant turn when Lockheed Martin's Proposal Development Department noticed our project and offered to use a raw version of infoRouter on a pilot project worth $3.5 billion. The outcome was a winning 55,000-page proposal document to the United States Military for upgrading Hercules C130J planes, developed by an astounding 600 aerospace engineers using the first-ever version of infoRouter. This humble project with Lockheed Martin propelled us to the next level, and today, we proudly serve thousands of organizations worldwide, including global giants like Lockheed Martin, Boeing Aerospace Industries, Bayer Pharmaceuticals, and T-Mobile, hundreds of city governments, and thousands of small to medium size business. Click here to see a partial list of infoRouter customers.
Our Mission
Our mission is clear: to empower organizations with an intuitive and reliable document management system. By streamlining document workflows, we help businesses save time, reduce costs, and improve efficiency. But our commitment doesn't stop there. We are driven by our customer's success stories and feedback, ensuring that we deliver solutions that truly meet their needs. We prefer a partnership approach, actively seeking customer input on new product design and enhancements. Your success is our success.
Our Promise
Choosing infoRouter means selecting a partner committed to your success. Our user-friendly platform adapts to your unique needs, providing the tools necessary to manage your documents with ease and efficiency. Active Innovations, Inc. offers enterprise content and document management solutions across various industries, enabling us to learn from our customers and share this knowledge with our community.
Our Motto
As we strive to bring you the latest proven technologies, we remain true to our motto: Simplicity, usability, and flexibility are at the forefront of our software development strategy.
"The value of software is determined by its users, not by the people who developed it or the underlying technology."
Our Values
- Innovation: We are dedicated to finding new ways to enhance our software and deliver exceptional value to our customers. Our vision is to create the ultimate content and document management software that is affordable, highly functional, and easy to use.
- Customer Focus: Your needs are at the heart of our actions. We listen, understand, and deliver solutions tailored to your requirements.
- Integrity: We uphold honest and transparent relationships with our customers and partners.
- Excellence: We strive for excellence in every aspect, from the quality of our software to the level of support we provide.
- Learning from Customers: We review our users' requests daily. Approximately five times a year, we present a collection of these requests to our Steering Committee, composed of users from our customers who vote on the features for the next release. This committee plays a crucial role in shaping the future of our software, ensuring that it meets the evolving needs of our diverse user base.
- Understand the challenges: We understand the challanges and pain points of our customers and prospects. We show up to work every day to work on these challenges.
- Continuous Improvement: Our commitment to innovation and continuous improvement is unwavering. We release 5-6 updates annually, with a major update each year, ensuring that we deliver needed functionality promptly without significant UI changes that require a steep learning curve. This dedication to staying ahead of the curve and meeting your evolving needs is what sets us apart.
Join Our Community
We invite you to join our community of satisfied customers who have discovered infoRouter's transformative impact. Whether you're a small business or a large enterprise, our solutions are designed to fit your needs and help you achieve your goals. Here is a list of our happy customers.
Thank you for considering infoRouter as your document management partner. We look forward to supporting your journey towards greater efficiency and success.
Testimonials: What are current users saying about infoRouter?
"Thank you for being so prompt and efficient with your support and assistance. Of late I have seldom had the experience to interact with vendors and support personnel with your pronounced sense of pride and dedication, thank you!"
"I have just completed my first proposal using infoRouter and the system is fantastic. It allowed us to make sure we had the latest and greatest copy of everything. It eliminated configuration control problems. It allowed us to enforce cut-offs. The engineers love it. I feel like a kid at Christmas"
"I love this product. The fact that I get to vote on future functionality and enhancements is awesome."
To see what our customers are saying about us, visit our customer testimonials page.
Contact Us
Headquarters:
13 Wels Lane
East Setauket, New York 11733
- 1 (631) 218 7600
- 1 (800) 237 5948