What is infoRouter Document Management Software?

It's a powerful and integrated electronic document management system (EDMS) solution for managing all your digital assets, ensuring only authorized users can access the files necessary for your organization's success. The more information you have, the more you need a reliable, scalable, and fast document management system like infoRouter.

infoRouter document management solutions will help you manage your limited resources effectively by automating the most difficult tasks associated with document version control, imaging, document indexing, electronic forms, document delivery, document retrieval, searching and finding relevant documents, routing digital documents for approval (workflow), and creating custom portals for your staff, customers, and business partners. It ensures that only authorized users can access and manage sensitive information, providing an additional layer of security.

Elevate Customer Service

With infoRouter, your business can improve customer service by ensuring document accuracy and reliability, reducing human errors. Automated workflows and version control keep the correct, up-to-date information at your team’s fingertips, enabling faster response times, accurate communication, and a professional service experience. This results in higher customer satisfaction and confidence.

Enhance Compliance

infoRouter helps you manage compliance risks and costs related to e-discovery, regulatory requirements, and Corporate Governance processes like the Sarbanes-Oxley Act, HIPAA, ISO Certification, SEC, and DoD guidelines. Built-in compliance tracking and Document Retention and Disposition Schedules ensure that documents are retained according to legal requirements, safeguarded from premature deletion, and disposed of according to retention policies.

Simplify Document Management

infoRouter integrates Workflow Automation, Document Routing, Electronic Forms, Scanning, Storage, Archiving, Indexing, and Records Management into a single, seamless document management system. This all-in-one platform streamlines your document processes, making it easier to manage and access essential business information.

This is just a glimpse of what infoRouter has to offer. For a full list of benefits and to learn more about how infoRouter can support your organization, please visit our Benefits of infoRouter page.

Who is it for?

infoRouter is an intuitive, scalable document management system designed to elevate business performance. It is the preferred choice for small to medium-sized businesses seeking departmental solutions, as well as multinational companies and government agencies managing large-scale environments with thousands of users and millions of documents worldwide.

Why is it better?

Our customers reduce costs and achieve significant improvements without changing how they work. infoRouter seamlessly adapts to your existing workflows, dramatically enhancing your document management by providing the essential tools for your daily activities.

Click here to read about the reasons to choose infoRouter

Is it easy to implement?

Implementing infoRouter is refreshingly easy. Unlike other enterprise-class document management systems, you don't need an army of expensive consultants—you can be up and running in just a few hours. You'll be surprised at how effortlessly you can roll out our software across your entire organization. It doesn't get any easier than this!

Document Capture Automation

infoRouter’s Document Capture Automation facilitates easy and efficient capture of both electronic and physical documents. The system supports various input methods, ensuring that all your content can be centralized.

Digitization of Paper Documents – Scan and apply Optical Character Recognition (OCR) to make documents searchable and manageable.
Comprehensive Document Capture – infoRouter supports all file types, from office documents like Word, Excel, emails from Outlook and PDF to multimedia files such as images, audio, and video, ensuring your content is securely stored and easily accessible within a single, centralized repository.

Visit our Capture Tools page for more information.

Full-Text Search & Content Indexing

infoRouter includes comprehensive search and indexing features that enable users to locate files in seconds.

infoRouter offers Powerful Search Options with features like Content search, Saved search, Category search, and meta search. infoRouter makes it easy to find exactly what you need.
Meta Data (Custom Document Properties) allows you to find documents even quicker. You can combine content search and meta data searches to narrow down the search results to exactly what you are looking for.

Visit infoRouter Advanced Search features for more information.

Perfect Balance of Security and Access

infoRouter is an enterprise document management system that masterfully balances security with seamless access and sharing. Serving as a central document repository and single source of truth, it provides a platform for complete document management to improve workflows. Equipped with powerful tools, it enables organizations to protect sensitive information through advanced security measures while facilitating efficient collaboration. Users can securely share documents, manage permissions, and collaborate in real-time, ensuring that the right people have access to the right information when they need it.

Automating Document-Related Tasks

infoRouter offers a wide range of document management tools designed to automate and streamline manual document processing tasks, enhancing efficiency and productivity across your organization. Repetitive tasks, such as those related to periodic review requirements for ISO document control, can be fully automated to ensure compliance with regulatory requirements with minimal manual effort. Policies and procedures are automatically routed to assigned users for review, ensuring relevancy, accuracy, and alignment with regulatory and industry standards.

In addition, project managers can create workflows to assign tasks, track progress, and ensure timely project completion. Administrative tasks can be distributed among multiple users, reducing the workload on any single person and ensuring smoother business operations. With access to detailed audit logs such as view logs and change logs, you can gain valuable insights into document usage, allowing for better oversight and informed business decisions.

These tools empower your team to focus on core responsibilities while maintaining control and compliance through automated processes.

Integration using our Web Services API

The infoRouter document management web services API allows your in-house applications to access infoRouter. You can build user interfaces to infoRouter from your internal systems and exchange data to automate your critical business processes. As part of your digital transformation, this integration enables you to modernize workflows and improve efficiency across departments. For example, route your invoices to the right people to build an effective Accounts Payable Automation solution or route incoming documents and emails so no important document gets stuck in someone's inbox. Call to ask us about the many solutions our customers have implemented. Click here to learn more about the document management web services API.

Advanced Security in infoRouter

infoRouter provides military-grade security to ensure the protection of your sensitive documents. With advanced security features like role-based access controls, you can easily manage who has access to critical digital files. infoRouter allows you to assign permissions not only to individual users but also to user groups and roles, offering flexibility in managing access while preventing unauthorized access. The platform supports multiple user authentication options, enabling you to tailor security settings to your organization's needs.

Whether managing confidential data or meeting industry regulations, infoRouter’s robust security features ensure your information remains fully protected.

Key Benefits of Using the infoRouter API

Integrate with your existing office software
Retrieve critical business content with sub-second searches
Capture documents in a flash
Scan and digitize paper documents
Unlock advanced integration capabilities
Automate your daily routine
Maximize your workflow efficiency

Secure Remote Work with infoRouter

User-Friendly Interface: Simplifies navigation, making it easy for remote workers and partners to manage documents efficiently.
Access to Documents: Provides instant access to critical files from any location.
Remote Access: Fully supports remote working environments, allowing employees to access documents outside the office securely.
Online Access for Remote Workers: Ensures seamless business continuity and productivity by allowing remote workers to collaborate effectively and securely from anywhere.
Participation in Workflows: Remote workers can securely participate in workflows and perform assigned tasks, maintaining operational efficiency.
Document Security: Protects sensitive files, even when accessed remotely, with advanced security features such as multi-layer security protocols and role-based access controls.

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Testimonials

our customers, and our customers love

Thank you for being so prompt and efficient with your support and assistance. Of late I have seldom had the experience to interact with vendors and support personnel with your pronounced sense of pride and dedication, thank you!

Norman Richardson, Carquest.
We serve hundreds of users across multiple offices around the globe. Collaborating on engineering documents so effectively would not have been possible without infoRouter.

Kim Waller, Chemtex International, Inc.
Our implementation of infoRouter is fast, easy to manage and user friendly. The response from our end users is positive and the support staff at Active Innovations is very responsive to our requests. We use infoRouter for keeping track of records and version history.

Robert D'Amato, Sr. Help Desk Analyst, RS Information Systems, Inc.
In our search for the Best Document Management System, we explored numerous solutions, but infoRouter stood out immediately. Its Advanced Search Capabilities and seamless Document Workflow Automation features were exactly what we needed to improve our processes. After a short trial, we knew infoRouter was the perfect fit for our organization.

Alex Thompson, Clearpath Information Systems, Inc.
Virtually no training was needed for us to begin using infoRouter effectively. The system allowed us to easily move files and organize our corporate knowledge. Now, infoRouter serves as the single source of truth for all our company knowledge, streamlining access and collaboration across teams.

Sarah Mitchell, CIO Xeon Labs
The response from our users has been overwhelmingly positive. The learning curve is minimal, and the benefits are obvious to all.

Robert Conway, Manager of Internet Communications. Xelus, Inc.
Tremendous improvement in our document workflow. Mistakes are down to a minimum. We can now get much more done in far less time.

Glen Marshall. Lockheed Martin Graphics & Proposal Development Center.
I have just completed my first proposal using infoRouter and the system is fantastic. It allowed us to make sure we had the latest and greatest copy of everything. It eliminated configuration control problems. It allowed us to enforce cut-offs. The engineers love it. I feel like a kid at Christmas

John J. Meehan, Rockwell Collins Proposal Center